FAQ | Invictus Warrior Merchandising
Frequently Asked Questions – SuitUpWarriors.com
🔥 What is DTF (Direct-to-Film) printing, and how does it work?
DTF printing is a method where your design is printed onto a special film and then heat-pressed onto a garment. It works on a wide range of fabrics and results in vibrant, durable, full-color prints.
👕 What types of fabrics can DTF transfers be applied to?
DTF transfers are highly versatile. They adhere well to cotton, polyester, cotton-poly blends, and also to fabrics like nylon, denim, silk, spandex, and treated leather. Fabric weight, stretch, and finish can affect results — we recommend testing before large runs.
🎨 Can I submit my own design for printing?
Yes! You can upload your own artwork when ordering. We accept PNG, PSD, AI, SVG, and PDF formats. For best results, use high-resolution files with transparent backgrounds. Need help? Use our Artwork Cleanup Service.
🖨️ Do you sell pre-made DTF transfers or only custom designs?
We offer both! Choose from our ready-to-press designs or upload your own for a custom project. Pre-made transfers are ideal for holidays, events, and quick-turnaround needs.
🧼 Can you print white ink in your DTF transfers?
Yes, our printers use white ink underbase technology. This allows your designs to pop — even on dark garments.
📏 How do I choose the right transfer size for my garment?
Refer to our transfer size guide on our product pages. It helps you match design size with garment placement (e.g., adult back, youth front, sleeves).
➕ Can I add multiple designs to a single item?
Yes! If you want designs on the front, back, or sleeves, simply add our “Add-On Image” service for each additional location.
⏱️ What is the turnaround time for custom orders?
Our standard processing time is 3–5 business days after receiving your file and garment (if applicable). Contact us if you need a rush option.
🧺 How do I care for garments after applying a DTF transfer?
Wash inside out in cold water. Tumble dry low or hang dry. Avoid ironing directly over the design. With proper care, prints can last 50+ washes.
🧥 Can I bring my own garment for pressing?
Yes! We offer a print & press service. Just choose that option when you order and make sure the garment is clean, unwashed, and untreated.
🌈 Do you offer sublimation printing services?
Yes! We provide sublimation printing for polyester fabrics and items like mugs and promotional gear. You can upload your design through our sublimation portal.
🧵 What types of fabrics are best for sublimation printing?
Sublimation works best on 100% polyester or high-polyester blends. Cotton and other natural fibers require special coatings. Other suitable materials include neoprene (with a polyester surface), nylon, lycra, spandex, and some blends of bamboo or rayon.
💾 What file types do you accept for custom prints?
We accept PNG, PSD, AI, SVG, and high-res PDF files. PNG with transparent background is best for apparel printing.
⚠️ What happens if my file isn’t print-ready?
We’ll contact you before printing if there are any issues. You can fix the file yourself or use our Artwork Cleanup Service.
🧠 Do you offer design services for apparel brands or events?
Yes! Whether you're launching a brand, hosting an event, or creating team gear, we can help with design, printing, and fulfillment.
🏬 Do you offer local pickup?
Yes! If you're near our production studio, choose “Local Pickup” at checkout. We’ll notify you when it’s ready.
🔁 What is your return or refund policy?
Because our products are custom, we cannot accept returns or offer refunds after production begins. Visit our Refund Policy page for full details.
📬 How can I contact customer support?
You can email us at info@suitupwarriors.com or fill out the form on our Contact page. We usually respond within 1 business day.